Learn how Viroo.ai collects, uses, and protects your personal data across our AI video generation platform.
Last updated: December 7, 2025
We collect account credentials, profile details, payment identifiers, usage analytics, and content you submit when using our AI video generation tools.
Aggregated telemetry is used to improve model performance and monitor for abuse. You may opt out of marketing communications at any time.
Personal data powers authentication, billing, customer support, and product analytics. Content you generate is processed to deliver the requested media output and maintain service quality.
We do not sell your personal information. Data is retained as required for compliance and deleted upon verified requests, subject to legal obligations.
We share data with infrastructure, payment, and analytics vendors strictly under data-processing agreements. Access is limited to authorized personnel with least-privilege controls.
All data is encrypted in transit and at rest. We conduct periodic security reviews and offer responsible disclosure at security@viroo.ai.
You may request access, correction, export, or deletion of your data by contacting privacy@viroo.ai. We respond within 30 days where legally permitted.
Users in the EU/EEA can reach out to our DPO for GDPR-related inquiries. California residents have additional rights under the CCPA.